اعلنت شركة جوتن للدهانات بمصر عن حاجتها لشغل وظائف خدمة عملاء
We are in search for dynamic and organized Customer Service Representative who is eager to learn and develop within our company who possess excellent communication skills and team work spirit .This position is located in Cairo, Head Office, and will be reporting to the Customer Service Manager.
Job description
Handling customer orders by processing it on system to ensure customer delivery and satisfaction
Coordinating with all relevant Operations/ Sales department by close communication; to communicate expected delivery dates to our customers
Handling Intercompany orders; by communicating and coordinating with relevant departments to ensure feedback and deliveries are per-requested
Handling customer invoices, credit status and Making required invoices adjustments and corrections; to ensure customers are only billed with correct values/volumes
Handling all requests for returned goods by processing/coordination to ensure returned goods incidents are recorded and fulfilled
Qualifications
Fluent English & Arabic Speaker is a must
1 – 3 Years of relevant experience (within Supply Chain is preferable)
Bachelor Degree
Education field
Administration / Management
Education title: Bachelor
Education level
College / University, Bachelor’s degree
Personal qualities
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively
Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments
Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals
Aware of own strengths and limitations and pursues learning and career development opportunities
Language
Arabic
English
We offer
A friendly and supportive working environment.
An international Corporate Culture founded on our four values; Care, Respect, Loyalty and Boldness.
Exciting challenges in a growing company with excellent financial results.
Miscellaneous info
Travel: Some travelling must be expected
التقديم عبر الرابط التالى
https://www.webcruiter.no/WcMain/AdvertViewPublic.aspx?oppdragsnr=3160007839