Brooklyn Academy is hiring:
Job Title : Call Center Agent
Job Code : CA114
Job Responsibilities
– Answer calls professionally
– Respond to customer inquiries
– Performs outbound surveys.
– Research required information using available resources
– Handle and resolve customer complaints
– Provide customers with product and service information
– Enter customer information
– Identify and escalate priority issues
– Route calls to appropriate resource
– Follow up customer calls where necessary
– Complete call logs
Qualification;
– University Graduate
– Females ONLY
– Fluent English is a must.
– knowledge of customer service principles and practices
– Good data entry/keyboard skills
– High Communications Skills in English and Arabic
Features
– A friendly work environment
– salary annual increase
– Continuous training within the Academy
– possibility of attending academic courses
– Salary is negotiable depending on efficiency
If you are interested in this position please send your C.V at
[email protected]
+ Please include “Job Code” in the subject line.
+ Please rename your CV with your Full Name only.