Categories: وظائف خالية فى مصر

Customer Experience Partner Jobs in Maersk September 2019

About the Job
  • Work on activities related to incident management, problem management, change management, and release management involving multiple BI technologies. Your key responsibilities are:
  • Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the customer and internal teams
  • Is fully responsible for customer satisfaction and has experience with customer interaction
  • Handles incoming customer services queries, issues and exception management
  • Take full responsibilities and end-to-end ownership of customer shipments and issues
  • Act and communicate proactively and keep customers informed of any issues or changes in the booking.
  • Take responsibility for the execution of shipment lifecycle process including cross functional coordination.
  • Engage in constructive problem resolution and provide solutions.
  • Address root causes and seek continuous improvements
  • Follows up on opportunities for new customers, lost or inactive accounts as well as regular accounts,
  • This includes conducting campaigns and sales promotions across customer opportunities
  • Ensures all products and services are sold to the customer to maximise profitability
  • Manages the sales pipeline, segmentation and accurate forecasting
Job Requirements

Technical Skills:

  • Relevant customer service experience is added advantage.
  • Previous experience in shipping/ logistics is preferred.
  • Attentive to details and able to adhere to tight schedules
  • An excellent team player.
  • Able to work under pressure.
  • Able to qualify leads.
  • Strong interpersonal and communication skills.
  • Agility to adapt to changes
  • Eagerness to learn and adapt to new/updated processes

To Apply from Here:

https://wuzzuf.net/jobs/p/232042-Customer-Experience-Partner-Maersk-Cairo-Egypt?l=sp&t=sj&a=search-v3&o=19

شارك

مثل هذا الوظيفة

  1. Customer Experience Association jobs at Breadfast June 2020
  2. Supply Chain Quality Manager jobs at Pfizer April 2020
  3. HR Business Partner Jobs at El Soadaa Contracting Company December 2019
  4. Business Banking Relationship Manager – SMEs jobs at HSBC Bank Egypt December 2019
  5. SCM Operations Associate Jobs in Maersk November 2019
  6. Technical Support Engineer Jobs in Flairstech September 2019
  7. Jobs in Dell EMC July 2019
  8. Customer Experience Expert jobs at VFS TASHEEL April 2019
Admin

Share
Published by
Admin
5 سنوات ago

Recent Posts

بنتين سكرتيره في العدل للمقاولات العامه والتوريدات نوفمبر 2024

مطلوب بنتين سكرتيره لشركة مقاولات عامه وتوريدات ( العدل للمقاولات العامه والتوريدات) اهم شرط حسنه…

يوم واحد ago

ممثل مركز الاتصال في اتصالات أكتوبر 2024

‼️اتصالات للخدمات الدولية تفتح باب التعيين ‼️ (IN SOURCE oppurtunity) كول سنتر اكونت عربي (مطلوب…

شهر واحد ago

سائق في شركة لوليا للاستشارات والمقاولات سبتمبر 2024

شركة لوليا للاستشارات و المقاولات مطلوب تعيين سائق ( رخصة ثانية – ثالثة ) للعمل…

شهرين ago

مهندس معماري في بي سي جي

تعلن مجموعه شركات PCGللاستشارت الهندسيه والمعماريه عن احتياجها للوظائف الاتيه المسمى_الوظيفي: مهندس معماري خره لا…

3 أشهر ago

مساعد مدير الخبرة في شركة امريكانا يوليو 2024

مطلوب علي وجه السرعة عدد ٢ مساعد_مدير خبرة في شركة امريكانا شباب فقط ، اقصي…

4 أشهر ago

مهندسين إنتاج ومشرفين إنتاج في شركة الطحان جولدن داتس يونيو 2024

شركة الطحان جولدن داتس تطلب للتعيين مهندسين انتاج ومشرفين انتاج للعمل بمصنعها بالمنطقة الصناعية (…

5 أشهر ago