Otlob is hiring Collection specialist -About the Job: Handle a portfolio of vendors’ accounts to apply policy and procedures for collection process. Making outbound / Inbound collection calls in a professional manner while applying very good customer service levels to improve vendors relations. Resolves vendors-billing problems using effective reconciliations tools. Arrange customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Communicate & follow up effectively with sales department regarding customer accounts on a timely basis -Job Requirements: University graduates 1-2 years of experience Good to very good command of English language Excellent negotiation skills Advanced level in Microsoft Excel Business writing skills Interested candidates can send their CV to [email protected]
