IT Support Specialist Job August2018

IT Support Specialist is required About the Job The IT Support Specialist is responsible to ensure the highest level of customer support for all IT systems and processes. – Key responsibilities will include the following: Respond to and resolve help desk requests (Microsoft office/Adobe products) – Physical setting up of computers and software installations for various computer applications and programs. – Provide technical support for both hardware and software issues. – Identify research and resolve technical problems in a timely manner. – Perform routine audits of systems and software. – Follow and enforce security compliance standards and company policies.

– Aid in daily operation and performance monitoring of server systems mass storage and data protection systems. – Maintaining desktop Windows OS. – Provide infrastructure support for application-related issues or projects Job Requirements Qualifications: Skills and Requirements: Candidates must be team players with excellent interpersonal skills. They must be capable of carrying out a given task while prioritizing other demands. They must be detail oriented and self-motivated. This position requires the following minimum requirements: – Approximately 2-4 years’ experience in a help desk role. – A minimum of 2 years’ experience in an IT Support role. – Excellent troubleshooting skills. – Good Command of English. – Lives in Cairo. – Ability to communicate clearly verbally and in writing. – Ability to lift 12 Kgs. Education: Bachelor of Science degree related to Information Technology or IT certifications are required. If you meet this job requirements send your CV to itvacancies@tradigital-cairo.com with the subject “IT Support Specialist”