Vodafone UK – ALEXANDRIA ” Vodafone telecommunications company is hiring call centre agents in Alexandria Egypt. Job Description : – Determines requirements by working with customers. Answers inquiries by clarifying desired information . – Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;
escalating unresolved problems. – Fulfills requests by clarifying desired information; completing transactions & forwarding requests. Requirements : 1) Fluent English speakers 2) Graduates. 3) Excellent communication & building rapport Skills. 4) Egyptian Nationality 5) Flexible with shift basis : * 9 working hours / day (including 70 minutes break) – rotational shifts * 2 rotational days off per week) OR : Night shifts * 8 working hours / day (including 45 minutes ) – fixed hours Benefits : 1) Net salary 3 800 EGP + overtime / performance bonus 2) VPN mobile line (free minutes text messages and 1.25 GB monthly data bundle) 3) Social medical and life insurance If you are interested send your resume to : [email protected]
