Community Support Representative at UBER
Job Requirements:
-High proficiency using computers (typing, quickly navigating between various tools)
-Exceptional reading comprehension and writing skills in English and Arabic language. Must be able to connect what users are asking for with answers to their true issues.
-Passion for helping others and creating support experiences that exceed users’ expectations.
-Ability to troubleshoot problems and find speedy resolutions.
-Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
-Must work well in a team environment, contributing to a synergistic -work environment where people learn from one another and continuously improve processes on behalf of users.
-Flexible, Weekend and weekly evening shifts are required.
-You’re an Uber evangelist — you care deeply about the product and getting others excited to ride and partner with Uber.
https://www.uber.com/careers/list/19515/